AECOM Technical Services Supervisor in Chesterfield, Missouri
United States of America - Missouri, Chesterfield
AECOM is seeking an experienced Technical Services Supervisor to support our team of highly skilled multi-craft technicians at a major pharmaceutical facility in the Greater St. Louis area.
This position is responsible for Building Systems and Maintenance Operations for the St. Louis facility, including ensuring the safety and well-being of its employees, safeguarding company funds and property, and generally representing the company with respect to the client.
This position directs a workforce of technicians and professionals engaged in a variety of activities in the management of a pharma facility and ensures established company goals are realized while maintaining client relations that will enhance future business and has total responsibility for managing all aspects of the contract. The position will act as a back-up to the Facility Maintenance Manager and a SME for related client sites as needed.
Specific Responsibilities-Building Systems and Maintenance Operations
Provide support to building operations and maintenance teams with development of strategies that help create processes/programs able to sustain low operating costs. Performs evaluations and trains teams to identify/eliminate waste, reduce operating/ maintenance costs and reduce system failures
Maintain 24x7 operations of all critical building support systems (HVAC/Mechanical/Plumbing/Electrical/Lab support/etc)
Develop/plan/implement program for preventative maintenance activities
Manage multiple subcontractors supporting the operations and maintenance functions
Develop budgets and manages expenditures
Manage various aspects of the contract with the client
Shows strong technical background and understanding of
Proactively identify potential project problems or opportunities. Analyze issues using all appropriate resources to develop the optimum approach to mitigating problems and/or exploiting opportunities
Technical working knowledge of equipment/systems/ processes
Ability to diagnosis equipment issues and repair or cause to repair
Critical nature of the client’s work environment including the particulars of a research facility
Technical writing understanding the value of procedures
Technical knowledge of industrial electrical/mechanical systems with the ability to prioritize/assign/track/trend equipment history
Contract contractors/suppliers/other service providers
Manage through the use of Computerized Maintenance Management Systems (CMMS)
Write/modify maintenance work orders to improve equipment performance
Provide maintenance planning/scheduling
Knowledge of reliability maintenance
Good customer relations/client partnering mentality
Maintain a daily communication with the Program Manager and client ensuring “no surprises
Sense of urgency about customer response and addressing issues
Experience with developing/managing to/presenting key performance indicators
Team building skills
Relationship with client must be maintained at the highest level at all times
Work with client management to ensure exemplary daily operations support
Good objective/logical thought process (critical thinking/problem solving skills)
Facilitate meetings with a variety of attendees
Strong ability to delegate and obtain accountability and results from employees
Solid background in human resource issues including hiring and counseling
Ensure resolution with conflicts in the workplace
Project continuous improvement, set goals/objectives and meet the schedule, KPIs and budget
Organizational skills. Keep track of/mitigate potential compliance issues
Support Business Development/Business Unit management in contract negotiations
Provide leadership to the operation ensuring an accident free workplace. Walks the talk
Ensure establishment of comprehensive safety procedures in respective areas
Ensure the Plans are aggressively monitored and requirements are enforced
Actively participate in execution of the plans emphasizing the plan in new hire orientation
Establish and monitor comprehensive lock out /tag out procedures, hot work procedures and other applicable safety policies
Maintain appropriate Job Hazard Analysis for all work and develops JHAs as appropriate for new or altered work
Exhibit confidence and positive attitude about the project and the Company
Demonstrate strong interpersonal skills (ie, conflict resolution, team builder)
Maximize full use of company’s resources.
Delegate effectively and raise the standard related to quality and quantity of work performed each day
Anticipate operation needs and provide good direction, doesn’t need to be told what to do next to make things happen
Maintain voluntary turnover at less than 5%
Demonstrate knowledge and skill in managing service providers for mechanical work, electrical, plumbing and specialty vendors
Strictly adhere and effectively implement Company and Client policy and programs
Hire, terminate, train and ensure all work activities are completed in a manner that exceeds the client’s expectations
Effectively administer Performance Management system for reports on an on-going basis, including goal setting and feedback. Develop and ensure current Individual Development Plans are in place for all employees
Promote employee development
Takes timely disciplinary action
Use technology tools to improve technician knowledge and certification
Create/maintain a succession plan
Provide mentoring to team members
Maintain a program of self-development
Demonstrate consistent, effective and efficient written and oral communication skills (client, employees, suppliers, subcontractors, management, etc)
Communications are frequent, complete and frank. Problems are dealt with promptly and effectively
Maintain consistent communication with management on key issues, potential client issues and approach to resolutions
Effectively communicate the project’s vision
Communicate with integrity and candor
For more information, please contact Stephen Senkowski at
540/395-9521 or at Stephen.Senkowski@aecom.com!
Within AECOM, our group provides facilities and production maintenance services for our clients’ industrial, manufacturing, distribution, pharmaceutical, and commercial sites worldwide.
We run our own crews of Production Maintenance Techs, CNC Service Techs, Automation Techs, Industrial Electricians, Maintenance Mechanics, Industrial HVAC Techs, Logistics/Crib Management, Planner/Schedulers, Supervisors and safety professionals inside our customers’ facilities to keep their infrastructure operating smoothly.
These are full-time, regular positions with AECOM that offer competitive pay and a full benefits package, including
Medical, Dental & Vision insurance
3 weeks of accrued Paid Time Off per calendar year
401k plan with 3% company match
And much more –
And your benefits start the same day you do!
Check us out at https://www.youtube.com/watch?v=8gwbf-\_Jt-Q !
Come join our team
High school diploma or demonstrated equivalent.
10 years of facility operations/maintenance experience including 5 years of facility operations/maintenance supervisory experience in a technical field.
Working knowledge of purchasing and/or utilizing and managing subcontracts or vendors.
Staff management experience, including disciplinary action, hiring, terminating, and performance appraisals.
Qualified applicants who are offered a position must pass a pre-employment substance abuse test.
This position may require a valid Driver’s License.
This position does not include sponsorship for United States work authorization.
This position will require the ability to obtain a security access badge at our client’s location.
This position may require various shifts, weekends, and alternative work schedules.
Requires ability to read and understand information contained in a variety of documents or displayed on a computer screen.
Requires ability to use a variety of office equipment and to operate a computer keyboard to access data bases, to send/receive messages and to prepare documents.
Requires ability to attend meetings throughout the site and potentially travel to other AECOM, customer and/or vendor locations in the area, as well as some air travel to more distant locations.
Requires the ability to communicate with others on the telephone and in one-on-one or group discussions, meetings and presentations.
Demonstrated fluency in computer use including the full Microsoft product line.
Requires the ability to walk extensively throughout diverse work environments as required by business demand.
Some tasks will require repetitive wrist movements.
Requires some moving of light to medium weight materials into desks, filing cabinets and other storage locations.
Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress.
Wear steel toe safety shoes, safety glasses, gloves, hard hats and other Personal Protective Equipment as needed.
Cope with demands (stressors) that are associated with the job and/or the work environment so that acceptable levels of performance and overall contribution are maintained.
Bachelor’s degree or equivalent trade school credentials preferred.
Certification or formal training from Facility Maintenance Organizations such as IFMA, AFE or BOMA
Experience working in a cGMP or similar regulated environment
Experience utilizing a CMMS (computerized maintenance management system) and Microsoft Office programs such as Excel, Outlook, Word, Power Point, and Visio.
Consistent demonstration of the ability to proactively identify potential problems or opportunities, analyze issues using all appropriate resources, develop alternatives, and arrive at the optimum approach to mitigate problems or leverage opportunities.
Predictive maintenance experience, including areas such as IR scanning, ultrasonic, vibration and oil analysis, testing, life cycle studies, incident reports, root cause analysis and/or additional data gathering programs.
Vibration Analysis Training and Certification.
Experience managing a budget.
Experience in contract negotiation.
Experience in new business start-ups.
Must be willing to work overtime when required. May be required to work holidays and weekends.
What We Offer
When you join AECOM, you become part of a company that is
pioneering the future . Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions
inclusion, diversity and overall
employee well-being through programs supported by company leadership. Our
core values define who we are, how we act and what we aspire to, which comes down to not only
delivering a better world , but working to “make amazing happen” in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
Job Category Management
Business Line Management Services
Business Group Management Services Group (MS)
Country United States of America
Position Status Full-Time
Requisition/Vacancy No. 224847BR
Clearance Required No
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.