AECOM IT Infrastructure Manager in Chicago, Illinois
At AECOM, we’re delivering a better world.
We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.
Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We’re one global team – 47,000 strong – driven by a common purpose to deliver a better world.
Here, you will have freedom to grow in a world of opportunity.
We will give you the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business.
We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career.
When you join us, you will connect and collaborate with a global network of experts – planners, designers, engineers, scientists, consultants, program and construction managers – leading the change toward a more sustainable and equitable future. Join us and let’s get started.
AECOM is seeking a talented IT Infrastructure Manager to join our Applied Technology Team to support AECOM’s Chicago Department of Water Management Program.
Principle Areas of Responsibility
IT Infrastructure planning, installation, maintenance, and upgrade of IT systems.
Install, configure, and support data and voice infrastructure, including local area network (LAN), wide area network (WAN), wireless, microwave, and other network components.
Install, configure, and maintain networking equipment such as load balancers (Citrix, Barracuda), switches (Cisco) and routers (Cisco, Juniper).
Maintains network performance by performing regular network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor support.
Install, configure, and maintain Internet gateway security systems, such as firewall (PaloAlto), VPN concentrators, anti-virus (EDR), and anti-spam devices and services.
Install, configure, and maintain network servers, such as file servers, print servers, DHCP, DNS, SQL servers, IIS servers, Exchange servers, Citrix Virtual Apps and Desktops, VMware vSphere and Microsoft Hyper-V.
Install, configure, and maintain wide area network (WAN) using VPN, point to point and other network technologies.
Install, configure, and support of various network and computer systems, including Cisco network equipment, Dell and Cisco UCS servers, Oracle appliance equipment and NetApp storage systems.
Secures network by developing network access, monitoring, control, and evaluation; maintain and update documentations.
Configure and maintain active directory services, group policies, user accounts for staff and guests.
Maintain archive and backup systems for servers and storage systems (NetBackup, Cohesity).
Manage and ensure up to date cyber security measure and city compliance standards.
Configure and support Cisco VoIP phone system and IP phones.
Maintain security standards and procedures.
- BA/BS + 10 YORE or demonstrated equivalency of experience and/or education, including 2 years of leadership.
10 or more years providing similar services or equivalent I.T. background.
Knowledge and understanding of storage area networks and technologies (NetApp filers) is a plus.
Knowledge and experience in Microsoft 365 and cloud migration is desired.
Bachelor's degree in I.T. or related field, or equivalent in work experience is required.
Microsoft, Cisco or VMware certification is desirable.
Relocation assistance is not provided for this role.
Sponsorship is not available for this role
All your information will be kept confidential according to EEO guidelines.
With infrastructure investment accelerating worldwide, our services are in great demand, and there’s never been a better time to be at AECOM! Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.
As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
Join us and let’s get started.
Business Line: Water
Business Group: DCS
Strategic Business Unit: West
Career Area: Information Technology
Work Location Model: Hybrid