AECOM Americas Jobs

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  • Serpentine Pavilion, United Kingdom
  • Taizhou Bridge, China
  • Connected and Automated Vehicles, United States

Job Information

AECOM Technical Practice Network Enterprise Community Manager in Chicago, Illinois

Company Description

At AECOM, we’re delivering a better world.

We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We’re one global team – 47,000 strong – driven by a common purpose to deliver a better world.

Here, you will have freedom to grow in a world of opportunity.

We will give you the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business.

We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career.

When you join us, you will connect and collaborate with a global network of experts – planners, designers, engineers, scientists, consultants, program and construction managers – leading the change toward a more sustainable and equitable future. Join us and let’s get started.

Job Description

Job Overview

The Technical Practice Network Enterprise Community Manager (TPN ECM) coordinates major initiatives within the TPN, promoting collaboration among AECOM’s 42,000 technical staff located in the Americas, Asia, Australia, Europe, the Middle East, and New Zealand that results in technical excellence in project delivery and success in project pursuits while fostering engagement of technical staff. The TPN ECM reports to the TPN Global Director.

Job Responsibilities

Engagement & People

  • Monitoring community activity and listen to and understand the needs of technical employees

  • Ongoing moderation, response, and escalation of community activity

  • Promote and highlight member, leader, and group best practices

  • Facilitate connections among members

  • Facilitate the member welcoming experience

  • Promote technical content and initiatives that are relevant to technical employees, working with Communications partners where appropriate

  • Oversee the work of and advise support staff serving in TPN community manager roles

  • Embrace and promote diversity within our technical leadership ranks

Content Development

  • Lead/co-lead workstreams for Technical Practice Network initiatives that stand-up new technical processes or knowledge resources that support our employees and world-class projects

  • Work with AECOM’s technical leaders to prepare, compile, and/or curate:

  • Standards, specifications, and best practices for their technical practice areas

  • Reference materials and technical tools

  • Training materials and training curricula for technical employees

  • Recommended software packages for technical specialty areas

  • Produce and/or deliver training to technical staff on how to use collaborative technologies and resources available through the TPN and AECOM University

  • Work with AECOM’s Quality leaders to facilitate and maintain technical quality programs (e.g. Lead Verifier program, Technical Standards & Specifications Repository, Technical Lessons Learned Repository)

  • Work with appropriate teams in HR and IT to maintain resources that allow staff to find appropriate technical staff with particular skill sets, licensure, or other qualifications for pursuits and/or project delivery

Strategic & Business

  • Participate in Technical Excellence global leadership meetings as needed

  • Work with TPN Metrics & Reporting Specialist(s) to measure and report TPN performance and analytics

  • Produce reports for AECOM’s senior leaders quantifying the value of the TPN Technical

  • Select and acquire tools that support TPN goals

  • Oversee TPN tool/platform portfolio to ensure effectiveness and integration with other AECOM tools and platforms wherever possible

  • Work with internal and external teams as needed to develop TPN tools and platforms

  • Work with IT to maintain TPN platforms, troubleshoot problems, and develop new functionality.

The TPN ECM is charged with coordinating activities across our global footprint, which will require participation in meetings outside of standard working hours in the US and Canada. It is expected that meetings to accommodate global teams will be two hours or less per week. Scheduling of these meetings will be flexible to accommodate personal responsibilities and preferences. Occasional business travel (1 to 3 trips per year) within the US and Canada will also be required to participate in TPN team meetings and/or meetings to progress TPN initiatives.


  • BA/BS plus 6 years of relevant or demonstrated equivalency of experience and/or education

Additional Information

  • Due to the flexible location for this opening, relocation is not being offered for this role.

  • Sponsorship for US Employment Authorization, now or in the future, is not being offered for this position.

With infrastructure investment accelerating worldwide, our services are in great demand, and there’s never been a better time to be at AECOM! Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

Join us and let’s get started.

ReqID: J10088379

Business Line: Geography OH

Business Group: DCS

Strategic Business Unit: AME Support

Career Area: Program & Project Management

Work Location Model: Hybrid