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  • Serpentine Pavilion, United Kingdom
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Job Information

AECOM Traffic Monitoring Supervisor / Trainer in Columbia, South Carolina

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is seeking a Traffic Monitoring Supervisor / Trainer to be based in Columbia, South Carolina.

The routine responsibilities of this position include, but are not limited to:

  • Technical development of initial and recurrent training programs related to Control Room Operations

  • Design and implementation of a formal, multi-level position certification program to include updating as new materials require inclusion

  • Administrative management of staff training files

  • Preparation and delivery of reports on training status and results

  • Design and implementation of an operations employee performance auditing program

  • Implementation of an employee award and recognition program based on the successful completion of initial and recurrent training programs

  • Training facilitation to include materials development, curriculum design, and delivery

  • Perform operator quality control audits

  • Perform reviews and updates of SOP materials

  • Assist in major event response planning and real-time management, including incident response plans for major public events, severe weather anomalies, and evacuations


Minimum Requirements:

  • BA/BS + 6 years of relevant experience or demonstrated equivalency of experience and/or education

  • Minimum of two (2) years of supervisory experience

Preferred Qualifications:

  • Experience as a staff trainer; including development, facilitation, and tracking of training needs across a region of operations.

  • Experience in training program development and administrative management

  • Computer proficiency with Microsoft applications (Word, Excel, PowerPoint), including the ability to learn additional applications (ATMS, MS Power BI, etc.)

  • Technical writing skills to include grammar editing and content flow.

  • Innovative approach to training program design and delivery

  • Public speaking and presentation skills

  • Time management experience

  • Drivers’ License in good standing

  • Radio dispatch and/or customer service communications experience (preferred)

  • Flexible schedule (training relates to a 24/7/365 operation)

Additional Information

  • Some travel within the state of South Carolina is required

  • Self-supervision and team collaboration

  • Controlled, indoor environment.

  • Fast-paced, multi-tasking environment


Offered compensation will be based on location and individual qualifications. The expected range is $50,000.00 - $80,000.00.


AECOM is proud to offer a comprehensive benefits program to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absence, voluntary benefits, perks, U.S. and global well-being programs, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at and @AECOM.

Freedom to Grow in a World of Opportunity

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

All your information will be kept confidential according to EEO guidelines.

ReqID: J10111718

Business Line: Transportation

Business Group: DCS

Strategic Business Unit: West

Career Area: Operations & Maintenance

Work Location Model: On-Site