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Job Information

AECOM NRO Safety Service Patrol Manager in Fairfax, Virginia

United States of America - Virginia, Fairfax

Job Summary

AECOM is actively seeking an experienced and talented Regional Safety Service Patrol Manager for immediate employment in Fairfax, VA. This position will be a direct report to the Regional Operations Manager with direct communications with staff throughout their area of responsibility and upper-level management.


At AECOM, we believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

We take on the most complex challenges and pioneer innovative, iconic solutions that push the limits of what’s possible – the world’s longest cable-stayed bridge, record-breaking sports events, the largest greenfield port development mega project, life-sustainingdisaster recovery programs, and the tallest tower in the Western Hemisphere.

On projects spanning transportation, buildings, water, energy and the environment, we deliver professional services throughout the project lifecycle.

We are proud to be recognized for excellence:

  • Named one of Fortune magazine's "World's Most Admired Companies" for the sixth consecutive year

  • Ranked #1 in Engineering News-Record ’s 2020 “Top 200 Environmental Firms”

  • Ranked #1 in Transportation and General Building in Engineering News-Record ’s 2020 “Top 500 Design Firms”

  • VIQTORY 2020 Military Friendly® Gold Employer

About DCS—Transportation

  • As populations grow, so do demands for safe, expedient and cost-effective transportation. Our Transportation business line partners with clients around the world to build, modernize and expand transportation infrastructure and deliver advanced mobility solutions to carry our communities into the future — safely, equitably and reliably.

  • We combine our extensive planning, design, construction and asset management experience with advanced technologies and innovations to help our public and private clients restore or replace their aging transportation infrastructure, and find smarter, more effective ways to move people and goods across our cities, countries and continents.

  • Our integrated approach and social responsibility have earned us the trust of local municipalities, government agencies, commercial clients and public-private partnerships. Our expertise and global reach enable us to deliver high-quality solutions for our clients that pave the way for long-lasting benefits to society.

The responsibilities of this position include, but are not limited to:

  • Participates in SSP operations analysis, including measures of effectiveness, patrol route designations, manning requirements, reporting criteria and methodology, and evaluation of traffic needs, trends, and response.

  • Assess the proficiency of SSP personnel to established standards.

  • Coordination and leadership of regional SSP staff.

  • Participate in region incident responder stakeholder meetings.

  • Oversee the regional SSP training program, perform quality audits as required.

  • Participate in resume review, interviews, and recommendations for hire/advancement.

  • Coordinate with Control Room staff to determine the nature and location of incidents, organize priorities and coordinate the appropriate response.

  • Oversee adherence to PPE and safety protocols.

  • Report assigned vehicle/equipment maintenance/repair needs.

  • Coordinate with the Public Information Officer on issues related to citizen complaints and inquiries, public information dissemination, and media interaction.

  • Serve as point of contact for SSP related visits, tours, and media events.

  • Participation in After Action Meetings.

  • Serve as Regional SSP Subject Matter Expert.

  • Coordinate with Control Room Operations Manager operational policy/guideline development and implementation.

  • Other ad-hoc initiatives as assigned by the Project Management Team.

Minimum Requirements

  • BA/BS plus 8 years of transportation service-related experience or demonstrated equivalency of experience and/or education.

  • 2 plus years of experience in management or supervision of staff.

  • Competent in MS Office products.

  • Flexible schedule (relates to a 24/7/365 operation).

  • Due to the nature of this work, qualified applicants who are offered a position must pass a pre-employment substance abuse test.

  • Must possess a valid driver’s license.

Preferred Qualifications

  • Bachelor’s degree in incident management, business administration or related field.

  • Radio and phone communication systems experience.

  • Familiar with regional arterial and interstate road network.

  • Project management experience.

  • Written and oral communications skills.

  • Time management experience.

  • Leadership and training experience.

What We Offer

When you join AECOM, you become part of a company that is pioneering the future. Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions inclusion, diversity and overall employee well-being through programs supported by company leadership. Our core values define who we are, how we act and what we aspire to, which comes down to not only delivering a better world, but working to “make amazing happen” in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

Job Category Transportation Operations Management / Traffic Monitoring

Business Line Transportation

Business Group Design and Consulting Services Group (DCS)

Country United States of America

Position Status Full-Time

Requisition/Vacancy No. 248965BR

Virtual: No

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.