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Job Information

AECOM Regional Transportation Management Center Training Supervisor in Fort Lauderdale, Florida

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of nearly 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM Is seeking a Regional Transportation Management Center (RTMC) Training Supervisor in Fort Lauderdale, FL.

Responsibilities include but are not limited to:

The routine responsibilities of this position include, but are not limited to:

  • Technical development of initial and recurrent training programs related to Control Room Operations

  • Design and implementation of a formal, multi-level position certification program to include updating as new materials require inclusion.

  • Administrative management of staff training files

  • Preparation and delivery of reports on training status and results

  • Design and implementation of an operations employee performance auditing program

  • Implementation of an employee award and recognition program based on the successful completion of initial and recurrent training programs.

  • Training facilitation to include materials development, curriculum design, and delivery

  • Perform operator quality control audits

  • Perform reviews and updates of SOP materials

  • Assist in major event response planning and real-time management, including incident response plans for major public events, severe weather anomalies, and evacuations


Minimum Requirements:

  • HS + 2 or more years prior experience as a Traffic Monitoring Operator or demonstrated equivalency of experience and/or education

  • Experience in training program development and administrative management

  • Must pass a State and Federal criminal history/security background check; must also successfully complete Joint Task Force (JTF) Security Clearance Process which includes fingerprinting process.

  • Must pass a pre-employment drug screen

  • Constantly operate a computer and other monitoring equipment..

  • Must be able to remain in a stationary position for long periods of time monitoring Intelligent Transportation Systems such CCTV camera displays, meters, law enforcement radio broadcasts, answering/responding to calls and communicating to other staff or partner agencies.

Preferred Qualifications:

  • Self-supervision and team collaboration

  • Time management experience

  • Computer proficiency with Microsoft applications (Word, Excel, PowerPoint), including the ability to learn additional applications (SunGuide ATMS, MS Power BI, etc.)

  • Technical writing skills to include grammar editing and content flow.

  • Innovative approach to training program design and delivery

  • Public speaking and presentation skills

  • Controlled, indoor environment.

  • Fast-paced, multi-tasking environment

  • Radio dispatch and/or customer service communications experience (preferred)

  • Flexible schedule (training relates to a 24/7/365 operation)

Additional Information

  • Sponsorship opportunities for US Employment Authorization is not available for this position.

  • Relocation assistance is not available for this position.

  • This is 100% on-site work schedule.

  • NON-Exempt Position: Offered rate of compensation (Florida) will be based on individual education, qualifications, experience, and work location. The Hourly range for this position is $27.00 - $32.00 per hour.

  • AECOM is proud to offer a comprehensive benefits program to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D and disability benefits, paid time off, leaves of absence, voluntary benefits, perks, wellness and global well-being, and global EAP, Business Travel and Service Awards programs.


AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $13.1 billion in fiscal year 2022. See how we are delivering sustainable legacies for generations to come at and @AECOM.

Freedom to Grow in a World of Opportunity

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

All your information will be kept confidential according to EEO guidelines.

ReqID: J10098671

Business Line: Transportation

Business Group: DCS

Strategic Business Unit: East

Career Area: Operations & Maintenance

Work Location Model: On-Site