AECOM CHAMP Roadside Motorist Assistance Operator (District # 1) in Gainesville, Georgia

United States of America - Georgia, Gainesville

Job Summary

AECOM is actively seeking highly motivated individuals to train and function as roadside assistance maintenance Operators supporting the Georgia Department of Transportation's CHAMP program. CHAMP Operators play a key critical role in safeguarding motorists traveling the interstates by ensuring roadways are clear of debris, reporting highway maintenance issues and assisting stranded motorists, among other duties.

These dynamic roles are ideal for individuals with solid mechanical and/or automotive repair skills, a background in long or short term driving, emergency responders, ex-military and former HERO responders. Full-time CHAMP Operators will be provided with a company cell phone, radio, and a fully outfitted F350 response vehicle while working on this program.

The responsibilities of this position include, but are not limited to:

  • Patrol and monitor a segment of interstate roadway in an assigned region, looking for stranded motorists, roadway deficiencies, site distance problems and obstructions that may cause lane blockage

  • Professionally and courteously assist the public with circumstances that have left them stranded, such as dead batteries, running out of gas, or flat tires.

  • Ensure compliance with all Federal, State, and Municipal laws, rules and ordinances

  • Monitor, report and document roadway deficiencies to Dispatch or District offices

Minimum Requirements

  • High School Diploma and or equivalent certificate(GED)

  • Be a minimum of 21 years of age

  • Must pass a State and Federal criminal history/security and motor vehicle back ground checks; must also be able to pass yearly criminal and motor vehicle background checks

  • Possess a valid Georgia Class C License and a clean driving record, including no suspension of license in the last 5 years

  • Must pass a pre-employment drug screen and annual screening process per contractual requirements

  • Possess or be able and willing to obtain CPR and First Aid certifications

  • Working knowledge of basic automotive repair

  • Demonstrate positive customer service attitude - both to co-workers (internal customers) and Customers

  • Willingness to be on call 24/7 and respond to after-hours call outs

  • Physically able, with or without an accommodation, to work in outdoor environments with uneven terrain, variable outdoor conditions including heat, cold, moisture, dust, dryness, noise, and automotive-related chemicals (e.g., fuels, coolants, lubricants, etc.); position requires frequent operation of vehicles, lifting of less than 25 pounds, and work around heavy, moving, dangerous equipment; often standing/walking, repetitive bending & stooping, lifting of 25-75 pounds, working with arms above shoulder level, and power gripping/squeezing (hand tools, levers, etc.); occasional work at heights, and work on electrical circuits; rare lifting of greater than 75 pounds, and stair climbing

  • Position will include wearing associated personal protective equipment

Preferred Qualifications

  • Experience in working in roadway traffic environment, and good customer service

  • Basic knowledge of operations of emergency services

  • Basic knowledge of highway maintenance activities

  • Basic knowledge in minor auto repairs and automotive preventive maintenance

  • Ability to work independently with little supervision and manage own time

  • Demonstrated ability to reason and make good sound decision based on narrowly defined criteria or guidelines

  • Ability to guide or direct others at incident scenes

  • Ability to gather and disseminate information effectively

  • Working knowledge of the Manual of Uniform Traffic Control Devices (MUTCD)

What We Offer

AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide. It's a place that values the diversity of our areas of practice and our people. It's what makes AECOM a great place to work and grow.

AECOM is an equal opportunity employer and Minorities, Females, Veterans, and Disabled persons are encouraged to apply. For further information, please click here to view the EEO Is The Law poster.

At AECOM, employee’s safety and security are our top Safeguarding core value. All employees are expected to set the highest level of safety expectation in their work, display the highest level of safe behavior, and actively participate in AECOM’s Safety For Life Program. SH&E is a part of our company culture and participation is required for all employees.

NOTICE TO THIRD PARTY AGENCIES: Please note that AECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, AECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, AECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of AECOM.

Job Category Transportation Operations Management / Traffic Monitoring

Business Line Transportation

Business Group Design and Consulting Services Group (DCS)

Country United States of America

Position Status Full-Time

Requisition/Vacancy No. 194414BR

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.