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  • Serpentine Pavilion, United Kingdom
  • Taizhou Bridge, China
  • Connected and Automated Vehicles, United States

Job Information

AECOM Traffic Monitoring Operator in Lansing, Michigan

Company Description

At AECOM, we’re delivering a better world.

We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We’re one global team – 47,000 strong – driven by a common purpose to deliver a better world.

Job Description

AECOM is seeking a part time Traffic Monitoring Operator for a Traffic Operations Center to be based in Lansing, Michigan.

The main responsibilities may include, but are not limited to:

  • Managing and logging traffic incidents in an advanced transportation management system software

  • Coordinating and dispatching incident response crews to incidents in a safe, timely and efficient manner

  • Detecting, confirming, and tracking equipment failures affecting control room operations (e.g., central system, computers, CCTV cameras, digital message signs, etc.)

  • Coordinating with local, regional, and statewide stakeholders on all control room activities by providing essential and timely incident information and status

  • Informing first responders of traffic related incidents involving injury and assisting with coordination of lane closures and diversion routes

  • Coordinating incidents (to include traffic signal system malfunctions) with local municipalities for resolution and information dissemination

Work Conditions:

  • May be subject to short or no-notice work assignments during emergency events

  • Rotating shift schedule, available morning, afternoons, and midnights

  • Controlled, indoor environment with dimmed lighting

  • Significant periods of sitting, CCTV camera viewing, and data entry

  • Heavy volume of telephone, radio, and computer usage

  • Closely supervised shift schedule; monitored performance with routine evaluation


Minimum Requirements:

  • High school diploma

  • No experience necessary but preferred

  • Must be able to pass client background screening to include drug testing

Preferred Qualifications:

  • Knowledge of roadways and traffic patterns in the area

  • Prior experience with traffic monitoring or signaling

  • High level of detail orientation

  • Basic to advanced computer skills (Windows, MS Word, Excel, Outlook, etc.) acumen

  • Strong customer service experience

  • Organized

Additional Information

Additional Information:

  • Relocation assistance is not provided for this role

  • Due to nature of work, US citizenship is required

  • Must be able to pass client background screening to include drug testing

All your information will be kept confidential according to EEO guidelines.

Here, you will have freedom to grow in a world of opportunity.

We will give you the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business.

We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career.

When you join us, you will connect and collaborate with a global network of experts – planners, designers, engineers, scientists, consultants, program and construction managers – leading the change toward a more sustainable and equitable future. Join us and let’s get started.

With infrastructure investment accelerating worldwide, our services are in great demand, and there’s never been a better time to be at AECOM! Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

Join us and let’s get started.

ReqID: J10079063

Business Line: Transportation

Business Group: DCS

Strategic Business Unit: West

Career Area: Operations & Maintenance