AECOM SCRUM Master / Business Systems Analyst in Norfolk, Virginia

United States of America - Virginia, Norfolk

Job Summary

Opportunity for a dynamic and collaborative candidate to join our team supporting the Administrative Office of the US Courts (AOUSC) Case Management Systems Office (CMSO) in Washington, DC. The CMSO has a mature AGILE practice.

Provides full software development lifecycle support for a variety of highly complex business critical systems, including COTS and customized solutions. Our support includes program and project management, business requirements analysis, solutions architecture, and software engineering.

Under general direction, formulate and define systems scope and objectives through user needs and an understanding of business systems and industry requirements.

  • Organize and facilitate SCRUM ceremonies: daily standups, Sprint Planning/Grooming, Sprint Reviews/Demos, and Retrospectives

  • Maintain TFS and other information radiators for the teams

  • Mentor and coach team members on core Agile values, principles, practices, and processes

  • Enable team to become self-organizing and self-managing to achieve its goals

  • Work with the Product Management team to develop release plans and ensure product backlogs are well-groomed, prioritized and visible to all stakeholders

  • Motivate teams to perform and ensure team members are collectively responsible for all aspects of the committed work (analysis, development, testing, documentation, etc.)

  • Identify, address, and communicate project risks, dependencies, and team impediments

  • Ensure the team’s “definition of done” is well defined on the story, sprint, and release levels

  • Facilitate productivity through discussion, decision making, and conflict resolution

  • Shield the team from external interferences

  • Assist with internal and external communication, and improving transparency

  • Build a trusting and safe environment where problems can be raised with an emphasis on problem solving

  • Assess the Scrum maturity of the team and coach the team to higher levels of maturity at a pace that is sustainable and comfortable for the team

  • Coach a continuous improvement mindset and recommend adjustments to established delivery practices

  • Participate in Scrum of Scrum meetings to ensure cross-team collaboration and coordination of release plans and integration of testing activities

Establish and maintain strong working relationships with all stakeholders, including customers

Minimum Requirements

  • Bachelor’ degree plus 4-6 years’ experience

  • First level Scrum Master certification (CSM and/or PMI-ACP)

  • Experience managing projects following Agile methodologies such as Scrum, Kanban, Extreme Programming, and SAFe

  • Experience managing multi-system projects and self-organized, cross-functional project teams in a matrixed environment

  • Familiar with Agile values, principles, processes, and methods such as iterative and incremental development, continuous integration, test-driven development (TDD), unit testing, code refactoring, pair programming, and Scrum ceremonies

  • Experience working with customers in gathering requirements, modeling use cases, writing user stories and documenting business processes

  • Excellent written and verbal communication skills and be effective at communicating with both technical and non-technical audiences

  • Moderate knowledge of the JIRA tracking tool

Preferred Qualifications

  • PMP certification and Second level Scrum Master certification (CSP, SAFe Agilist, SAFe Practitioner)

  • 3-5 years agile team facilitation experience (e.g. Scrum Master, Agile Facilitator etc.)

  • 1-2 years program coaching/mentoring (2-3 portfolios, 5-10 teams)

  • Agile coaching certification (ICAgile ACC, CSC etc. or equivalent)

  • SAFe 4.5 certification - preferably SPC

  • Familiarity with other tracking tools such as HEAT, TFS, and ClearQuest

  • Experience on multiple Scrum teams in a variety of different contexts (different team sizes, different organizations, different cultures, co-located vs. distributed, etc.)

  • Track record of continued and recent education in Scrum, including training, conferences, user groups and self-study

  • Some knowledge of development environments, platforms, and technologies including .NET (C#), Visual Studio, JavaScript/JQuery, CSS, HTML, XML, and SQL.

  • Well versed in a variety of agile approaches (Scrum, Kanban, SAFe, Lean at a minimum)

  • Experience providing program, portfolio and team level process, mentoring and coaching to senior leadership, portfolio managers and teams

  • Experience providing training, to include Just In Time (JIT) training, to support new projects and team formations

  • Experience with ad-hoc coaching and mentoring techniques

Experience with service desk/help desk approaches in an emerging agile environment

What We Offer

When you join AECOM, you become part of a company that is pioneering the future . Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions inclusion, diversity and overall employee well-being through programs supported by company leadership. Our core values define who we are, how we act and what we aspire to, which comes down to not only delivering a better world , but working to “make amazing happen” in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

Job Category Engineering

Business Line Management Services

Business Group Management Services Group (MS)

Country United States of America

Position Status Full-Time

Requisition/Vacancy No. 204659BR

Clearance Required Yes

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.