AECOM Critical Facility Manager in Northern Virginia, Virginia

Business Line Commercial O&M

Position Title Critical Facility Manager

United States of America - Virginia

Northern Virginia

Job Summary

Contingent on award of contract, AECOM is seeking a Critical Facility Manager to lead our new data center operations & maintenance business in Northern Virginia.

  • Typical work hours are Monday-Friday, 8:00am – 4:30pm; hours may vary based on business demand.

  • Hiring bonus may be available to qualified candidates outside of the commuting area.

This position is responsible for the overall operation of our facility management services to multiple critical environment data centers , including ensuring the safety and well-being of its employees, safeguarding company funds and property, and representing the company with respect to the client.

This Critical Facility Manager ensures that established company goals are realized while maintaining client relations that will enhance future business, and has total responsibility for managing all aspects of the contract.

  • Manages Critical Environment financials in support of both Maintenance and Repair and PM budget.

  • Coordinates work with other data centers.

  • Oversees day-to-day operations of the Critical Environment team to attain established goals and objectives

  • Ensures compliance with facility operating procedures, processes, work rules, national, state and local safety and operating codes as well as regulatory compliance.

  • Escalates issues to Data Center Operations Manager as needed.

  • Ensures projects are c ompleted to the satisfaction of the client, successfully managing budgets/financials, schedules, key performance indicators, and contractual requirements

  • Manages an AECOM team that includes Assistant Critical Facility Managers, Planner/Schedulers, and technicians.

  • Interacts with AECOM operations support offices, vendors, subcontractors, and customer representatives as required, and develops close working relationships with various business leaders/stakeholders throughout the organization.

Essential Functions:

  • Specific Responsibilities:

  • Manages 24x7 operations and maintenance function in critical data centers.

  • Develops, plans, and implements annual shutdown program for preventive maintenance activities.

  • Develops and fosters Preventive Maintenance Programs and Root Cause Analyses.

  • Manages multiple subcontractors supporting the operations and maintenance functions.

  • Develops budgets and manages expenditures.

  • Manages all aspects of the contract with the client.

  • Develops, monitors and administers KPIs.

  • Assumes additional duties as directed by the Director of Operations.

  • Shows strong technical background and understanding of:

  • Critical nature of the client’s work environment including the particulars of facilities associated with heavy industrial manufacturing plants, etc.

  • Technical writing with an understanding of the value of procedures.

  • Technical knowledge of critical electrical and mechanical systems with the ability to prioritize, assign, track and trend equipment history.

  • Contracts, contractors, suppliers and other service providers.

  • Workflow through the use of Computerized Maintenance Management Systems (CMMS)

  • Writing and modifying maintenance work orders to improve equipment performance

  • Maintenance planning and scheduling

  • Reliability maintenance

  • Effectiveness of overall site performance and results

  • Cost saving alternatives for client/customer

  • Good customer relations and a client partnering mentality:

  • Maintains daily communication with the client, ensuring “no surprises.” Relationship with client must be maintained at the highest level at all times.

  • Demonstrates a sense of urgency about customer response and addressing issues.

  • Experience with developing and presenting key performance indicators.

  • Team building skills.

  • Works with key senior client management in ensuring exemplary daily operations support.

  • Solid objective and logical thought process (problem solving skills).

  • Facilitates meetings with a variety of attendees.

  • Has solid background in human resource issues including hiring and counseling.

  • Ensures resolution with conflicts in the workplace.

  • Promotes continuous improvement, sets goals and objectives and meets the schedule.

  • Organizational skills to keep track of compliance issues.

  • Supports Business Development and Business Unit management in contract negotiations with customers

  • Safety Consciousness:

  • Provides leadership to the operation insuring an accident free workplace. Walks the talk.

  • Ensures the safety of all employees and tenants of the facility

  • Ensures establishment of comprehensive site ES&H and Crisis Management Plans.

  • Ensures that the Plans are aggressively monitored and requirements are enforced.

  • Actively participates in execution of the plans, including emphasizing the plan in new hire orientation.

  • Establishes and monitors comprehensive lock out/tag out procedures.

  • Maintains appropriate Job Hazard Analysis for all work and develops JHA’s as appropriate for new or altered work.

  • Leadership:

  • Exhibits confidence and positive attitude about the project and the Company.

  • Demonstrates strong interpersonal skills (e.g., conflict resolution, team builder).

  • Maximizes full use of company’s resources. Clearly understands the roles, responsibilities, authority, and accountabilities of each team member.

  • Delegates effectively.

  • Anticipates operation’s needs and provides good direction without constant supervision to achieve results.

  • Demonstrates through experience, knowledge, and skill in managing service providers for mechanical work, electrical, plumbing and specialty vendors.

  • Employee Relations:

  • Hires, works with HR on performance issues, trains and ensures all work activities are completed in a manner that exceeds the client’s expectations.

  • Promotes employee development.

  • Uses technology tools to improve technician knowledge and certification.

  • Assess and develop training programs for enhancing employee skillsets

  • Creates/maintains a succession plan.

  • Provides mentoring to team members as needed.

  • Develops and ensures current Individual Development Plans are in place for all employees.

  • Maintains a program of self-development.

  • Communication Skills:

  • Demonstrates consistent, effective, and efficient written and oral communication skills (client, employees, suppliers, subcontractors, management, etc.).

  • Ensures communications are frequent, complete, and frank. Addresses issues promptly and effectively.

  • Maintains consistent communication with management on key issues, potential client issues and approach to resolutions.

  • Effectively communicates the project’s vision.

  • Communicates with integrity and candor.

For more information, please contact Tracy Story at !

Within AECOM, our group provides facilities and production maintenance services for our clients’ industrial, manufacturing, distribution, pharmaceutical, and commercial sites worldwide.

  • These are full-time, regular positions with AECOM that offer a full benefits package.

  • Check us out at * * !

  • Come join our team!


  • IN


Minimum Requirements

  1. Bachelor’s degree in Engineering, Facility Management, Business Administration or a related discipline, or demonstrated equivalent combination of education, training and experience in critical infrastructure maintenance.

  2. In addition to education, 10+ years of operations and maintenance experience in a data center, heavy industrial, or pharmaceutical / biomedical environment, including 5 years with supervisory responsibilities.

  3. Must have an active or inactive US Government Top Secret Security/Sensitive Compartmented Information Clearance + Polygraph. If inactive, must have been active within the last 6 months and be able to obtain a Top Secret Security/Sensitive Compartmented Information Clearance + Polygraph within 1 year of hire.

Additional Information:

  • Qualified applicants who are offered a position must pass a pre-employment substance abuse test.

  • This position may require a valid Driver’s License.

  • This position does not include sponsorship for United States work authorization.

  • This position will require the ability to obtain a security access badge at our client’s location.

  • This position may require various shifts, weekends, and alternative work schedules.

Physical Requirements:

  • Requires ability to read and understand information contained in a variety of documents or displayed on a computer screen.

  • Requires ability to use a variety of office equipment and to operate a computer keyboard to access data bases, to send/receive messages and to prepare documents.

  • Requires ability to attend meetings throughout the site and potentially travel to other AECOM, customer and/or vendor locations in the area, as well as some air travel to more distant locations.

  • Requires the ability to communicate with others on the telephone and in one-on-one or group discussions, meetings and presentations.

  • Demonstrated fluency in computer use including the full Microsoft product line.

  • Requires the ability to walk extensively throughout diverse work environments as required by business demand.

  • Some tasks will require repetitive wrist movements.

  • Requires some moving of light to medium weight materials into desks, filing cabinets and other storage locations.

  • Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress.

Special Requirements:

  • Wear steel toe safety shoes, safety glasses, gloves, hard hats and other Personal Protective Equipment as needed.

  • Cope with demands (stressors) that are associated with the job and/or the work environment so that acceptable levels of performance and overall contribution are maintained.

Preferred Qualifications

  1. Knowledge of data center infrastructure.

  2. Progressive career experience in facility maintenance management.

  3. Consistent demonstration of leadership and accountability to proactively identify potential problems or opportunities, analyze issues using all appropriate resources, develop alternatives, and arrive at the optimum approach to mitigate problems or leverage opportunities.

  4. Staff management experience, including disciplinary action, hiring, terminating, and performance appraisals.

  5. Working knowledge of purchasing and/or utilizing and managing subcontracts and vendors.

  6. Experience generating cost savings through multiple continuous improvement activities.

  7. Experience utilizing a CMMS (computerized maintenance management system).

  8. Experience developing and managing a large scale facility budget.

  9. Experience in contract negotiation.

  10. Certification or formal training from Facility Maintenance Organizations such as IFMA, AFE or BOMA.

  11. Experience with Microsoft Office programs such as PowerPoint, Visio, Excel, Outlook, and Word.

  12. Experience in new business start-ups.

Other Attributes:

  • Must be willing to work overtime when required. May be required to work holidays and weekends.

What We Offer

AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide. It's a place that values the diversity of our areas of practice and our people. It's what makes AECOM a great place to work and grow. AECOM is an Equal Opportunity Employer.

At AECOM, employee's safety and security are our top Safeguarding core value. All employees are expected to set the highest level of safety expectation in their work, display the highest level of safe behavior, and actively participate in AECOM's Safety For Life Program. SH&E is a part of our company culture and participation is required for all employees.

NOTICE TO THIRD PARTY AGENCIES: Please note that AECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, AECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, AECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of AECOM.

Job Category Maintenance

Business Group Management Services Group (MS)

Country United States of America

Position Status Full-Time

Requisition/Vacancy No. 194144BR

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.