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Job Information

AECOM Traffic Monitoring Specialist in Novi, Michigan

Company Description

At AECOM, we’re delivering a better world.

We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We’re one global team – 47,000 strong – driven by a common purpose to deliver a better world.

Job Description

AECOM is seeking a Traffic Monitoring Specialist (TOS) to be based in Novi, MI .

Position Details:

Position is based out of client location near downtown Detroit, MI.

  • Updating, and responding to scheduled and unscheduled traffic events and congestion with devices such as closed-circuit camera TV systems/ cameras, detectors, etc.

  • Act like an emergency dispatcher within a call center environment dispatching responders via a two-way radio system to assist motorists, respond to events and other activities that require timely and efficient responses.

  • Perform data entry functions.

  • Ability to fluently work in multiple PC applications simultaneously.

  • Possess exceptional organizational skills to effectively prioritize multiple tasks in real time and in potentially serious situations.

  • Possess exceptional communications skills both in written & verbal forms to effectively receive, document & relay information from numerous sources.

  • Works under direct supervision performing moderately complex technical work utilizing instructions, examples, and results from computer systems.

  • Perform critical thinking functions and assessments and make decisions based upon circumstances.

  • 24/7/365 Environment


Minimum Requirements:

  • HS + no experience

  • Background and drug/alcohol screening required

  • Willing to work 24/7/365 operation - must be willing to work outside of standard business hours

Preferred Qualifications:

  • 2 or more years of experience of surveillance and or CCTV monitoring

  • Strong attention to detail

  • Customer/Client relationship experience

  • Ability to multi-task

Additional Information

  • Starting Rate is $20+ Per Hour

Here, you will have freedom to grow in a world of opportunity.

We will give you the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business.

We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career.

When you join us, you will connect and collaborate with a global network of experts – planners, designers, engineers, scientists, consultants, program and construction managers – leading the change toward a more sustainable and equitable future. Join us and let’s get started.

With infrastructure investment accelerating worldwide, our services are in great demand, and there’s never been a better time to be at AECOM! Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

Join us and let’s get started.

ReqID: J10088456

Business Line: Transportation

Business Group: DCS

Strategic Business Unit: West

Career Area: Operations & Maintenance

Work Location Model: On-Site