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Job Information

AECOM Account Manager in Rocky Hill, Connecticut

Job Summary

AECOM is seeking an Account Manager based in Hartford, CT. In this position, you will be a member of the Outreach team on our CT rides project, which manages the statewide transportation demand management (TDM) program for the Connecticut Department of Transportation.

This program aims to reduce traffic congestion and improve air quality by encouraging Connecticut residents to use green, active transportation modes such as carpooling, public transportation, and bicycling. As a CT rides Account Manager, you will be responsible for building and maintaining relationships with CT rides partners within an assigned territory. You will assist these partners with the implementation of commuter options programs that help reduce traffic congestion and improve air quality. You will work in a fast-paced team environment following a sales model with monthly performance metrics.

Responsibilities / Objectives:

  • Performs a range of transportation demand management, marketing, outreach, and sales activities to influence individual travelers, commuters, and/or students to utilize non-drive-alone means of transportation, including carpooling, vanpooling, and public transit, bicycling, walking, telecommuting, and other options.

  • Develops, promotes, and implements a range of worksite and/or schools-based operational programs aimed at improving business operations and/or reducing on-site pollutants, to improve overall air quality and mitigate traffic congestion.

  • Benchmark and analyze growth in TDM services and employer programs on a monthly, quarterly, and annual basis.

  • Analyzes data from ridematching/tracking programs, geographic information systems, or associated databases.

  • Assists with reporting on program progress for monthly/quarterly reports, including developing written summaries of activities underway in the business/academic community.

  • Participates in Statewide project events which help to further the program’s goals.

  • Provides initial telework consultations and needs analyses for employer organizations, business associations, civic associations, local government agencies, and others in the State.

  • Accurately documents all sales and outreach activity within an assigned region using Salesforce, according to project protocols.

  • Monitors and analyzes the effectiveness of the commute alternative programs in place in an assigned region, using established metrics.

  • Demonstrates knowledge and understanding of various TDM strategies, including carpools, vanpools, transit, and Emergency Ride Home programs, to influence transportation mode choice away from drive-alone travel.

  • Develops new and existing clients through cold calls, networking, and other means to engage prospective partners and reengage existing partners.

At AECOM, we’re delivering a better world.

We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We’re one global team – 47,000 strong – driven by a common purpose to deliver a better world.

Here, you will have freedom to grow in a world of opportunity.

We will give you the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business.

We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career.

When you join us, you will connect and collaborate with a global network of experts – planners, designers, engineers, scientists, consultants, program and construction managers – leading the change toward a more sustainable and equitable future. Join us and let’s get started.

Minimum Requirements

  • BA/BS + None or demonstrated equivalency of experience and/or education

  • Experience with Microsoft Office Suite

  • A valid drivers' license

Preferred Qualifications

  • Experience with Microsoft Office Suite'

  • Excellent writing and interpersonal communication skills and experience in handling multiple tasks in an organized and efficient manner

  • Conduct market research, develop prospecting strategies, build relationships, and identify new partnership opportunities

  • Demonstrated experience and knowledge for effective written, verbal, and graphic presentation of data, reports, and other information. Ability to synthesize information, summarize key insights, and communicate solutions in clear verbal and written form is essential

  • Proficient marketing and sales skills

  • Customer Relationship Management experience a plus

What We Offer

We will give you the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business.

We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career.

When you join us, you will connect and collaborate with a global network of experts – planners, designers, engineers, scientists, consultants, program and construction managers – leading the change toward a more sustainable and equitable future. Join us and let’s get started.

As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

Job Category Communications

Business Line Transportation

Business Group Design and Consulting Services Group (DCS)

Country United States of America

Position Status Full Time

Requisition/Vacancy No. 258956BR

Virtual: No

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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