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Job Information

AECOM CTrail Outreach and Engagement Specialist in Rocky Hill, Connecticut

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is seeking a talented CTrail Outreach and Engagement Specialist to join its sustainable transportation project and our amazing team of professionals in Rocky Hill, Connecticut . This position will support the passenger rail network on behalf of the Connecticut Department of Transportation.

The main goal of this program is to increase awareness and ridership of the CT rail services. As a CT rail Outreach and Engagement Specialist, you will be responsible for building and maintaining relationships with stakeholders throughout the state. These stakeholders can include community organizations, employers along the rail corridor, schools, and local municipalities. You will collaborate with these organizations to raise awareness and increase ridership of the service in their respective communities.

The team environment is fast-paced and follows a sales model with monthly performance metrics. JOIN US !! The next step in your career is HERE!!

Responsibilities / Objectives:

  • Performs a range of transportation demand management, marketing, outreach, and sales activities to influence individual travelers, commuters, and students to utilize CT rail services.

  • Conduct market research, develop prospecting strategies, build relationships, and identify new partnership opportunities.

  • Leads the All About Trains program, which involves school-based presentations and field trips.

  • Communicate with K-8 students and school administration in promotion of our rail education programs.

  • Develops, promotes, and implements a range of worksite, school-based, and community programs to improve air quality and reduce traffic congestion.

  • Benchmark and analyze growth in TDM services and employer programs monthly, quarterly, and annually.

  • Assists with reporting on program progress for monthly/quarterly reports, including developing written summaries of activities underway.

  • Participates in Statewide project events, which help to further the program’s goals.

  • Accurately document all sales and outreach activity within an assigned region using Salesforce, according to project protocols.

  • Demonstrates knowledge and understanding of various TDM strategies, including carpools, vanpools, transit, and Emergency Ride Home programs, to influence transportation mode choice away from drive-alone travel.

  • Develops new and existing clients through cold calls, networking, and other means to engage prospective partners and reengage existing partners.

Other duties to note:

  • Some heavy lifting (<30 lbs.) may be required.

  • Field office work will require reliable transportation, a valid driver’s license, and a safe driving record.

  • Occasional night and weekend work for community-based events.

  • There will be a balance of required in-office and fieldwork, including traveling to various employer locations to conduct outreach activities.


Minimum Requirements:

  • BA/BS in Business, Marketing, or related field plus none or demonstrated equivalent of experience and /or education.

  • Valid Driver’s license and as a condition of employment, pass AECOM's Motor Vehicle Records Review

Preferred Qualifications:

  • Excellent writing and interpersonal communication skills and experience in handling multiple tasks in an organized and efficient manner.

  • The ability to synthesize information, summarize critical insights, and communicate solutions in clear verbal and written form is essential.

  • K-8 presentation or educator experience a plus

  • Knowledge of Microsoft Office computer applications, including Excel, Word, and PowerPoint.

  • Customer Relationship Management and community engagement experience is a plus.

Additional Information

All your information will be kept confidential according to EEO guidelines.

  • Sponsorship is not available for this position.

  • Relocation assistance is not available for this position.


Offered compensation will be based on location and individual qualifications. The expected range is $27.04/hour - $32.98/hour.


AECOM is proud to offer a comprehensive benefits program to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absence, voluntary benefits, perks, U.S. and global well-being programs, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at and @AECOM.

Freedom to Grow in a World of Opportunity

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

All your information will be kept confidential according to EEO guidelines.

ReqID: J10110535

Business Line: Transportation

Business Group: DCS

Strategic Business Unit: East

Career Area: Marketing & Communications

Work Location Model: Hybrid