AECOM Americas Jobs

Recruitment fraud warning: Click here for more information.

  • Serpentine Pavilion, United Kingdom
  • Taizhou Bridge, China
  • Connected and Automated Vehicles, United States

Job Information

AECOM Traffic Monitoring Patroller Supervisor Salem, VA in Salem, Virginia

Job Summary

AECOM is seeking an experienced, creative, and highly talented SSP Supervisor in the Salem, VA area.

This position will be a direct report to the Regional Safety Service Patrol (SSP) Manager with direct communications with front-line staff throughout their area of responsibility.

The responsibilities of the SSP Supervisor include, but are not limited to:

  • Front line supervisor who manages individual contributors.

  • Responsible for the overall quality of staff’s work and oversees projects.

  • Has project or task level financial accountability.

  • Typically supervises a headcount of less than 10 people.

  • Coaching, mentoring and training development of SSP staff

  • Real-time shift management and scheduling for readiness of operation staff and assigned equipment

  • Communicate with mid and high-level staff in real-time incident management status

  • Present recurrent staff training needs and materials

  • Participation in After Action or other assigned meetings as requested

  • Ensure adherence to established policies and procedures

  • Maintain up-to-date training and certifications

  • Other ad-hoc initiatives as assigned by the Project Management Team

At AECOM, we’re delivering a better world.

We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We’re one global team – 47,000 strong – driven by a common purpose to deliver a better world.

Minimum Requirements

  • High School / GED Equivalent

  • 2 or more years prior experience as Traffic Monitoring Patroller or other related experience

  • Be a minimum of 18 years of age

  • Ability to drive, using an AECOM provided vehicle, patrolling and monitoring a segment of interstate roadway in an assigned region.

  • Must pass a State and Federal criminal history/security background check; must also successfully complete Virginia Department of Transportation fingerprint-based Criminal History Records Check (CHRC).

  • Possess a valid Class D License and a clean driving record in the last 3 years, including no suspension of license or single violation that Virginia Motor Vehicle treats as worth 6 demerits. Employees must also participate in monthly MVR monitoring program and maintain a satisfactory driving record as a condition of employment.

  • Must pass a pre-employment drug screen and successfully participate in the program’s mandatory random drug screening process.

  • Proven ability to manage tasks in a professional manner

  • Demonstrated professional maturity

  • Proven ability to manage time and tasks professionally

  • Physically able, with or without an accommodation, to work in outdoor environments with uneven terrain, variable outdoor conditions including heat, cold, moisture, dust, dryness, noise, and automotive-related chemicals (e.g., fuels, coolants, lubricants, etc.); position requires frequent operation of vehicles, lifting of less than 25 pounds, and work around heavy, moving, dangerous equipment; often standing/walking, repetitive bending & stooping, lifting of 25-75 pounds, working with arms above shoulder level, and power gripping/squeezing (hand tools, levers, etc.); occasional work at heights, and work on electrical circuits; rare lifting of greater than 75 pounds, and stair climbing. Position will include wearing associated personal protective equipment.

Preferred Qualifications

  • Five (5) years of driving experience Prior Safety Service Patrol Operator experience.

  • Knowledge/experience of incident management techniques

  • Radio and telecommunications experience

  • Possess or be able and willing to obtain CPR certifications

  • Basic competency in using computers such as laptops, smart pads.

  • Working knowledge of basic automotive repair

  • Demonstrate positive customer service attitude - both to co-workers (internal customers) and Customers

  • Ability to work alternate work schedules and on-call duties at a 24/7/365 operation center; Schedules are dictated by need of operation and stated in advance. Schedules will vary.

  • Able to maintain situational awareness at all times.

  • Adherence to all federal, state, and local laws, ordinances, regulations and standards related to traffic and motor vehicle operation and safety

  • Ability to maintain a courteous and considerate demeanor at all times and constantly strive to provide customer excellence

  • Willingness to consistently do their part to contribute and maintain a safe and secure workplace

  • Ability to communicate clearly and concisely

  • High degree of autonomy in carrying out responsibilities requires a strong sense of judgement and self-motivation to perform, while also working in a team, collaborative environment

  • Position is performed outdoors 100% of the time, along roadsides in an uncontrolled work environment

  • Uniform compliance to ANSI 107 Class 3 standards and safety shoes meeting current ASTM F2413 standards (program provided)

  • Must be able to operate with a Safety-first mentality while adapting to changing conditions and at times performing multiple tasks.

  • Geographic familiarity with regional freeway system and arterial road

Additional Information:

  • Sponsorship opportunities for US Employment Authorization are not available for this position.

  • Relocation Benefits are not available for this position

What We Offer

We will give you the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business.

We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career.

When you join us, you will connect and collaborate with a global network of experts – planners, designers, engineers, scientists, consultants, program and construction managers – leading the change toward a more sustainable and equitable future. Join us and let’s get started.

As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

Job Category Transportation Operations Management / Traffic Monitoring

Business Line Transportation

Business Group Design and Consulting Services Group (DCS)

Country United States of America

Position Status Full Time

Requisition/Vacancy No. 264533BR

Virtual: No

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

DirectEmployers