AECOM Network Controller – Unified Communications (UC) in Scott AFB, Illinois

United States of America - Illinois, Scott AFB

Alternate Locations US - Hill AFB, UT - 7278 4th St

Job Summary

AECOM is seeking Network Operations Controllers to support our customers located at Scott AFB, IL and Hill AFB, UT.

The Network Controller will serves as technical specialist or expert responsible for the monitoring, operating and managing, troubleshooting and restoring to service any of the components comprising the DISN or DRSN networks. These include data/voice communications equipment, multiplexers (such as modems, circuit switching units, data switching units, secure telephone switches and PBX’s), data terminal equipment, (such as front-end processors, routers, 3270/SNA devices) and transmission media (such as coaxial and twisted pair cables, satellite, microwave, and fiber optics both vendor-provided and government owned).


  • Performs pro-active monitoring of network elements alarms and alerts to identify those components/elements that may lead to or already are causing network degradation or failure.

  • Accomplishes this through use of network management system(s) and associated assets on a continuous (rotating shifts) basis.

  • Performs fault isolation and diagnostic/assessment functions to include determination and execution of corrective action(s) on real-time basis.

  • Interfaces with functional users as well as remote operations centers in both routine and reactive monitoring situations.

  • Maintains logs and records associated with reported problems or situations.

  • Executes all reporting functions and data input associated with network management.

  • Monitors security posture of network(s); reports suspected violations to designated authority.

  • Coordinates with configuration management and implementation entities to ensure optimum dissemination of information and network efficiency.

  • Performs operator level maintenance on all components/assets associated with network management systems.

Minimum Requirements

  • B.S. or M.S. degree with 2 or more years of prior relevant experience.

  • CompTIA Security+ Certification (or DoD Directive 8570 equivalent).

  • DoD Secret Clearance.

  • Strong written communication skills.

Preferred Qualifications

  • ITIL 2007 (v.3) or greater.

  • Cisco CCNA, Juniper JNCIP or CompTIA Network+.

Desired Device Experience

  • Call Manager.

  • Multipoint Control Unit (MCU).

  • Network encryption (KIV/KG).

  • Multimedia Gateway.

  • Multimedia Gatekeeper.

  • Multiplexer.

  • Network Management Systems: Remedy, HP OpenView, Cisco Prime, Netcool, INMS.

What We Offer

AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide. It's a place that values the diversity of our areas of practice and our people. It's what makes AECOM a great place to work and grow. AECOM is an Equal Opportunity Employer.

At AECOM, employee's safety and security are our top Safeguarding core value. All employees are expected to set the highest level of safety expectation in their work, display the highest level of safe behavior, and actively participate in AECOM's Safety For Life Program. SH&E is a part of our company culture and participation is required for all employees.

NOTICE TO THIRD PARTY AGENCIES: Please note that AECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, AECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, AECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of AECOM.

Job Category Information Technology

Business Line Management Services

Business Group Management Services Group (MS)

Country United States of America

Position Status Full-Time

Requisition/Vacancy No. 202611BR

Clearance Required Yes

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.