Job Information
AECOM Operations Manager/ Project Specialist in Southfield, Michigan
Company Description
At AECOM, we’re delivering a better world.
We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.
Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We’re one global team – 47,000 strong – driven by a common purpose to deliver a better world.
Job Description
At AECOM, we’re delivering a better world. We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive. Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We’re one global team – over 50,000 strong – driven by a common purpose to deliver a better world.
AECOM is seeking an energetic and motivated team member, with Transportation Operations experience, to fill the role of the Transportation Operations Specialist based in Southfield, MI. Position provides on-onsite services for the client at the Southeast Michigan Operations Center (SEMTOC).
Job Responsibilities:
Works under limited supervision performing complex technical work
Duties may include technical responsibility for a major phase or component of a project
Takes lead role in work-flow coordination and project initiatives
Monitoring staff to ensure operations are monitoring roadways, including detecting, confirming, updating, and responding to scheduled and unscheduled traffic events and congestion with ITS devices such as closed-circuit TV, detectors, etc.
Cultivate the team to act like emergency dispatchers within a call center environment dispatching Safety Service Patrol via a two-way radio system to assist motorists, respond to events and other activities that require timely and efficient responses
As directed, communicates with client managers, operations/project managers and department lead to provide status updates, ascertain needs within the control room operation and provide solutions to issues
Supports the development and maintenance of Standard Operating Procedures (SOP)Assist in the research and development of presentations, technical memos, and studies
Attend internal and external meetings to represent the Transportation Operations Center
Actively reviews maintenance and operational activities for accuracy and appropriateness, providing guidance and feedback to staff as needed
Mentors current staff and new hires on procedures and policies
Assume operations leadership role when operations manager is offsite
Contribute to accurate and timely after-action reports for high-impact incidents and events
Work on special assignments, tasks, reports and presentations
Perform other duties as needed by the client and operations manager
Advise and assist with TOC Services outreach within the community and client stakeholder networks as well as participating in TIM responder training
Assists with special event planning and setup
Effectively supports the recruitment, selection and on-boarding process for project and regional AECOM leadership
This is a 24/7 emergency operations environment. Shifts can include overnights, weekends, holiday and/or rotating schedules
Qualifications
MINIMUM REQUIREMENTS:
- BA/BS plus eight (8) years of relevant experience or demonstrated equivalency of experience and/or education
PREFERRED QUALIFICATIONS:
Previous TOS/TMC experience
Willing to submit to drug test
Additional Information
- This position does not include sponsorship for United States work authorization
Here, you will have freedom to grow in a world of opportunity.
We will give you the flexibility you need to do your best work. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
With infrastructure investment accelerating worldwide, our services are in great demand, and there’s never been a better time to be at AECOM! Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility.
We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.
As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
Join us and let’s get started.
ReqID: J10072099
Business Line: Transportation
Business Group: DCS
Strategic Business Unit: West
Career Area: Operations & Maintenance