AECOM Traffic Monitoring Operator, Fairfax, VA in Virginia Beach, Virginia

United States of America - Virginia, Virginia Beach

Job Summary

We are seeking entry level and experienced operators for Fairfax, VA, one of several of our Traffic Operations Centers. Operators are responsible for monitoring the roadways, including detecting, confirming, and responding to scheduled and unscheduled traffic events and congestion according to established policies and procedures.

This role makes a real difference to the traveling public through the execution of real-time traffic management plans over the course of traffic events that help to keep the public informed and reduce the duration of stressful traffic conditions.

By monitoring and processing information from closed circuit television cameras, roadway detection systems, radio communications, and scanners this role builds a picture of what is impacting the highway and allows the operator to dispatch the appropriate response in keeping with published technical operating protocols.

Operators find that prior experience in a police/fire or transportation dispatch or call center environment is helpful, but is not always necessary should the operator have strong communication and computer skills, along with a strong worth ethic, and being mission oriented. These are the elements needed for the successful candidate.

Minimum Requirements

  • High School Diploma and or equivalent certificate(GED)

  • Must pass a State and Federal criminal history/security background check; must also successfully complete Virginia Department of Transportation fingerprint-based Criminal History Records Check (CHRC).

  • Must pass a pre-employment drug screen.

  • Physically able, with or without an accommodation, to work in an office environment. Position requires frequent keyboard/mouse operations, performing repetitive fine hand movements, and sitting for long periods of time; rarely standing/walking. Position will include wearing a dispatch headset, viewing CCTV camera displays, and listening to law enforcement radio broadcasts.

  • Good interpersonal skills

  • Strong, accurate data entry skills

  • Ability to work in a team environment under stressful conditions

  • Must be able to work in a Control Room work environment

  • Ability to perform effectively in a fast paced environment requiring high level of multi-tasking

  • Ability to communicate clearly both in writing and verbally

  • Ability to synthesize information from multiple, diverse and simultaneous inputs

  • Ability to work calmly and accurately under intense pressure

  • Ability to work alternate work schedules and on-call duties at a 24/7/365 operation center; Schedules are dictated by need of operation and stated in advance. Schedules will vary.

  • Basic skill proficiency in the use of Windows based applications including Outlook, Internet Explorer, Word, and Excel

  • Knowledge of two-way communication systems; radio and telecommunications experience

  • Geographic familiarity with regional freeway system and arterial roads

Preferred Qualifications

  • Associate’s degree in Civil Engineering, transportation related field or a combination of education and practical experience in a similar field

  • TOMC operator certifications for levels 1 and 2 preferred.

  • Knowledge of incident management response techniques and municipality and area traffic management organizations

  • Emergency Operations Center knowledge and/or experience

What We Offer

When you join AECOM, you become part of a company that is pioneering the future . Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions inclusion, diversity and overall employee well-being through programs supported by company leadership. Our core values define who we are, how we act and what we aspire to, which comes down to not only delivering a better world , but working to “make amazing happen” in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

Job Category Transportation Operations Management / Traffic Monitoring

Business Line Transportation

Business Group Design and Consulting Services Group (DCS)

Country United States of America

Position Status Full-Time

Requisition/Vacancy No. 198889BR

Additional Locations US - Fairfax, VA - VDOT 4890 Alliance Drive

Clearance Required No

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.